Connection to QuickBooks File is a Lost Issue

Posted on by

This troubleshooting guide will disclose steps to fix errors and glitches in QuickBooks. One frequent error that QuickBooks users face is “connection has been lost” which may be caused by difficulty accessing your company file while opening or using that file on QB desktop. If you cannot access your company file and receive the error message, try this troubleshooting guide.

You may see the following error message on your computer screen:

QuickBooks-Error-Connection-has-been-Lost

The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.

What Causes Error message: Connection Has Been Lost?

All major roots due to which this error appears are listed below:

  • If your company file is available on a portable drive or another system then a user might be finding the lost connection
  • Activated the sleep mode in the power management system causes these type of errors
  • When your multi-user installation system are running on different editions of QuickBooks
  • Corrupted or damaged file
  • When more than one system on a similar network configuration to host the QuickBooks company file

How to fix Connection to QuickBooks File is a Lost Issue?

TroubleShooting 1: Fix this connection to a QuickBooks file with the below-mentioned step:

Step 1: Download and install the QuickBooks Tools Hub. Make sure QuickBooks stops running any function while using the tool hub.
  • The QuickBooks Tool Hub helps fix regular errors. For the best insight, to find better results utilizing Tool Hub on Windows 10, 64-digit
  • Now, you have to close QuickBooks
  • Download the latest rendition (1.4.0.0) of the QuickBooks Tool hub.
  • Save the file from where you can easily locate
  • After this, open the file you downloaded QuickBooks Tool hub file 
  • Follow the on-screen steps to install and agree to the terms and conditions.
  • Then, hit the double-tap the symbol on your Windows desktop to open the tool hub

Note: In any case, if you’ve just installed Tool Hub previously, you can discover which form you have. Select the Home tab. The form will be visible on the base right or you can select About to see the execution.

Step 2: To run the quick repair of my Program from the Tools Hub, perform the following guidelines
  • In the QuickBooks Tools Hub, you have to choose the Program Problems
  • Then click on the “Quick Fix my Program. It will automatically detect and correct the errors

Troubleshooting 2: You can also fix this error just by running the QuickBooks File Doctor from the QuickBooks Tools Hub

  • First of all, open the QuickBooks Tools hub, run the QuickBooks File Doctor
  • After this, you can view the outcomes
  • If you are unable to identify any issue in your Company File, your company file is OK.
  • In any case, if you see the mistake, Verify your company information file, and remake it if essential.
  • Fix the damaged issue to play out a Verify and Rebuild

If the tool identifies information that might be in danger, follow the below steps:

  • Repair the file. The tool will advise you if it fixed your file.
  • Restore as of late supported up company file.
  • Recuperate lost information with QuickBooks Auto Data Recovery

If your company file is put away on a convenient drive, follow these means:

Your company file ought to be put away on the local drive. Working on your company file while it is on a versatile drive. Now, you have to continue with the accompanying strides at your risk

  • Firstly, you have to check the compact drive
  • Must be sure about the compact drive is as yet associated. Disconnecting and then reconnecting your drive
  • Finding your QuickBooks company file on your removable drive from My Computer
  • After this, save different files to your drive to ensure it’s working
  • Make sure your drive has a lot of accessible space. But must be sure of free space as the size of your company file

If your PC is associated with an organization and your information file is put away on another PC

  • The network association might be temperamental
  • The folder where the file is saved may require extra authorization
  • The firewall is protecting access over the network
  • Power saving mode is turned on

If they are unable to fix your issue, then restart your system and update the configuration settings.

Your organization can break severally:

You may have seen a Windows error or comparable issue on your PC. The server or host may have a comparable issue. There might be an issue in the association of the PCs. For the best outcomes, follow the means and arrangements all together they show up.

Fix QuickBooks Error Lost Issue in another way

To fix this issue, you would have to follow the given steps in the provided order.

Method 1: Restart your system with the below-mentioned steps:
  • Restart the server and agree with displayed instructions
  • Before doing this, ensure nobody else is associated with the company
  • At last, you are all set to restart your system
  • After this, open your QuickBooks again and you are all done with this process
Method 2: Implement the following steps to check your company file.

This method is not accessible to wireless system services and isn’t exceptionally dependable for data like your company file.

  • In the first step, open or save another file on the server to ensure you have essential access
  • Then, create and erase Microsoft Excel or WordPad files on that PC
  • If you can’t make and erase a non-QuickBooks file in that folder
  • Set up Windows access permissions required for QuickBooks.
Method 3: Fix facilitating on all PCs to get rid of this error
  • Host the PC assignments
  • Must be sure Of QuickBooks Database server manager install on the host PC on your support
  • Hit the Windows key and type QuickBooks
  • If QuickBooks Database Server Manager doesn’t show up in the rundown, it implies the program unable to install
  • After this, you are all set to Install, Update and Set Up the QuickBooks Database Server Manager
  • After finishing the program, you need to set the facilitating settings
Method 4: Disable force the board settings on the server
  • From your system, you have to locate the company file is put away
  • Then, go to the Control Panel and click on the settings 
  • Press the Windows key and moving forward with on-screen guidelines 
  • Now, you have to type Power Options, at that point select Power Options from the visible results
  • Turn off all rest, reserve, and sleep modes on the host PC.
  • Open the Windows Help menu and Support for more data about force alternatives.

If QuickBooks is installed on the host PC:

  • Open QuickBooks.
  • Choose File > Utilities.
  • If Stop Hosting Multi-User Access appears in the menu, facilitating empowers and you can continue to the following steps.

If QuickBooks isn’t installed on the host PC which is called a server-just installation:

  • Hit the first double-click the QuickBooks Database Server Manager icon in the Windows system plate
  • Then, go to the Database Server tab and click on it
  • Check and verify that your company file shows up in the window
  • In case it isn’t there, click the Scan Folders tab and click Help for data about adding the company file.
  • Now, you have to close the QuickBooks Database Server Manager window
  • Delete and re-make the .nd file
  • You need to filter the folder where the company file is put away to make the Network Descriptor (nd) file
  • The next thing you have to do to press the Windows button and type QuickBooks Database Server Manager
  • After finding the QuickBooks Database Server Manager, click on the Add Folder and discover the folders putting away the company files
  • When all folders are added, click on the “Scan”
  • The information files show up under QuickBooks company files found
  • Click on the Close button
  • Browse to the folders containing the company files and ensure the file .band was made for each company information file.

Note: If you don’t see the QuickBooks Database Server Manager in the Programs show, you may need to uninstall QuickBooks and reinstall choosing the second option.

Things, you need to consider

  • If Stop Hosting Multi-User Access appears in the menu, select it to make it easy on this PC and continue with the subsequent step. If the desktop says Stop Hosting Multi-User Access, click it to fix it.
  • When Host Multi-User Access appears in the menu, facilitating is as of now debilitated and you can continue with the following stage. The workstation should say Host Multi-User Access. If it does, don’t transform it.
  • Open the company file utilizing a typical punctuation Windows uses to portray the area of an organization’s asset. PC Name in this model would be the name of the server where the company file is facilitated.

Follow the means beneath to open the company file utilizing the typical punctuation Windows:

  • Open your QuickBooks.
  • Choose the file
  • Then, open or Restore your company file
  • Tap on the “Open a company file” option and click next
  • From the left pane of the Open a Company window, click My Network Places
  • Hi the next double-click Entire Network and explore the area on your server where the company file is put away
  • Select the company file and click Open.

Ensure you associate with the organization utilizing wired association Configure firewall and add QuickBooks firewall ports Set up folder consents to share company files

Winding-up words

Hopefully, the above-mentioned information is sufficient to find fruitful information about the “Connection to QuickBooks File is a Lost Issue” If you still have any queries in your mind or need any kind of assistance, do a live chat with QuickBooks expertise. The team of QuickBooks expertise provides 24/7 available service to resolve your all problematic issues related to QuickBooks.