How to fix Errors: 12002, 12007, 12009, 12029, or 12031 when updating QuickBooks

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QuickBooks Errors: 12002, 12007, 12009, 12029, or 12031 when Updating

QuickBooks is accounting software that is scaling the small and medium-sized businesses. Updating QuickBooks to the newer version would provide more features which will make accounting more automated and user friendly. However, an error can obstruct the update process of QuickBooks. The most likely errors are 12002, 12007, 12009, 12029, or 12031 and either of the error can hit the system. Any product of QuickBooks Desktop 2018 is vulnerable to software update errors.

Test connectivity and settings

Internet Explorer is what QuickBooks uses to access the Internet, so it needs to be the default browser. You should also check if you can access other websites.

  1. Download and run the TLS 1.2 Utility.
  2. Verify that Internet Explorer is the default browser, and if you are using any other web browser as your default.
  3. Verify you’re able to access secure websites outside of QuickBooks Desktop, such as the sign-in page of you financial institution.

Note: If you can’t access a secure website outside of QuickBooks, consult a computer or IT expert.

Cause of Errors – 12002, 12007, 12009, 12029, or 12031

  • Network Connectivity could be one of the greater reasons for the software popping errors. It prevents the software to access the server which in turn does not allow QuickBooks to proceed with the update. The network would also break the security of the system.
  • Sometimes QuickBooks does not identify the internet connection. In case this is happening QuickBooks will showcase a dialogue box with the error stated above.
  • The firewall settings can also be accountable for the hindrance of update errors. Sometimes the firewall security does not allow the system to download certain important data which is necessary for QuickBooks update.
  • A very rare chance of error comes from the installed antivirus. The compatibility of the antivirus is not always in sync with QuickBooks. The internet explorer settings would allow you to check the SSL layer and help you in clearing the browser details.

Fixing the Errors – 12002, 12007, 12009, 12029, or 12031

Solution 1 – Verify the Internet Connection

  • In the Help option select Internet connection setup
  • Select the option – ‘’ Use my internet settings for this program”
  • Select Next and done/finish
  • Upgrade QuickBooks Software

Solution 2 – Reset the Updates

  • Select Updates
  • Check the Reset update Box and then select get updates
  • Check internet connection through troubleshoot program
  • Configure Internet security and windows firewall to update the software
  • Restart the system in safe mode and try updating QuickBooks

Final Words..!

Updating QuickBooks is as much important as having it. If you are not coping up with the new technology with every update, there is no optimum utilization of the software. However, in case you accompany an error, you can use the above procedures to fix your issues or else call our QuickBooks Customer Service Team and get your issue fixed from the professionals of the domain. You can also ask your query over the chat from our QuickBooks Technical Chat Support team. We are available 24/7 to assist you with the best in class software.

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