QuickBooks Error OL 334

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Overview

Does QuickBooks display error OL -334 while you are working on the application. If yes, you have come to the right place as in this blog we will not just provide with all the information regarding this error, but also tell you why you are facing it and give you the troubleshooting tips you can use so and resume with your important accounting tasks at the earliest.

QuickBooks is one of the leading applications used by businesses to manage various aspects of their work. It increases the efficiency of the business manifold due to tons of features present in it. Yet, if you are not able to connect to the bank, neither your transactions will be updated nor you will be able to send or receive payments. So, let us know more about this error.

Also Read: QuickBooks OL and OLSU Bank Feed Errors

What is the QuickBooks Error OL -334 About?

QuickBooks Error OL-334 is a error associated with both setting up bank account and due to problem in establishing a connection between the you, the QuickBooks user and with the financial institution. If the bank has rolled out some improvements that are related to their administrative and handling of online accounts, Web Connector or Direct, then that too may lead to this error. Thus, this error tells you about a problem in your internet connection.

Why do I Face Error OL -334 While Working on QuickBooks?

If you are facing error OL -304 while working on one of the QuickBooks products, then one of the following might be the cause behind it-

  • There are some issues with your bank’s server.
  • Your bank has rolled out some new features or improvements.
  • You have authorized an inactive bank account in the QuickBooks Online Banking system.
  • This error OL-334 may also occur while downloading or importing some documents.
  • The Windows Operating system has not installed an important update.
  • There is some problem with at least one of the records in your organization document.

Things you Should Ensure Before Heading on to Fix Error OL 334?

  • Check whether your internet connection is working or not. If it is active , then check the firewall and internet security settings of your system.
  • Check whether the QuickBooks application and the Web Browser installed on your system is updated to the latest version.
  • Get in touch with your bank and verify your account information. Also ask them whether the bank is facing any outages at that time.

What are the Ways by Which you can fix QuickBooks Error OL -334 on QuickBooks?

If you are still facing the issue after ensuring that all related applications are updated and there is no outage from your bank’s side then you can follow the steps below and resolve error code OL-334.

Method 1: By Creating a New Test Company File

  • First of all, click on the QuickBooks company file menu and then select New Company.
  • Now, click on the Express Start option.
  • Then, add the particular bank account which is facing the issue in the newly created test company.
  • Now setup the account for Bank Feeds and then download the Bank Feed transactions in order to test whether the account is working.

Method 2: By Deactivating Your Bank Accounts

  • Start by clicking on the Chart of Accounts option at the bottom of the window.
  • Now, select the Include Inactive option.
  • Then, click on Deactivate Bank Feeds.
  • After the Bank Feeds are deactivated, close the window.
  • Reopen the file and setup each account that will receive the bank feeds.

Also Read: QuickBooks Error Code OL-332

Method 3: By Enabling the TLS 1.2 Security Protocol

  • Open Internet Explorer and ensure that the latest version is installed.
  • Now, click on the Settings option on the upper right of your browser window and click on the Gear button.
  • Then, go to Internet Options and click on the Advanced tab.
  • Scroll down the security section where you’ll either find Use TLS 1.0, Use TLS 1.1 or Use TLS 1.2.
  • Now, check the box next to Use TLS 1.2.
  • After that, click on Apply and then press the Ok button.
  • Exit all applications and restart your computer.

Method 4: By Running the Account Setup

  • Start by creating a backup of your QuickBooks company file.
  • Now, check with there is an inactive account in the QuickBooks file. 
  • Then, you have to deactivate the account for online services.
  • You have to run the Bank feeds setup again. For this press and hold the Ctrl key throughout the process of setting up the account and while selecting the options.

Method 5: By Making a New Account and Then Merging the Accounts.

  • Click the right mouse button on the problem account and then select Edit Account.
  • Now click on the account name and then select Copy.
  • Add an asterisk at the end of the account name.
  • Then, click on the Bank Feed Settings and then hit the Deactivate All Online Services option.
  • Click on Save and Close.
  • Now, to create a new account, click on Chart of Accounts.
  • Close the company file, reopen it and then click on Chart of Accounts. Select Edit Account from the menu.
  • Now, remove the asterisk in the file name. Right click on the problem account and then click on Save and Close button.
  • Click on Yes when prompted in order to set up your account for Bank Feeds.
  • Now, download the transactions to the newly merged account.

Conclusion

We hope that after going through this blog, you have been able to fix Error OL -334 on QuickBooks. Our step by step instructions help you to resolve this error in a quick and efficient manner and get you connected with your bank so that you receive bank feeds and updates about you transactions. You will now also be able to accept and receive payments from and into your bank accounts.

Troubleshooting errors related to connection with the bank could be complex for some QuickBooks users. Therefore, if you still have any issues and require assistance, get in touch with our experts at 99accounting.com and you will get a quick solution to your problem.

FAQs

Q1. Why am I still Facing Error OL-334 Despite Creating a new Company Test File?

Ans1. This is because the error OL 334 is being caused by an issue at the bank’s end.

Q2. How will Know Whether I have an Inactive Account in a QuickBooks Company File?

Ans2. The inactive account in your QuickBooks company file will have a symbol of a lightning bolt next to it.

Q3.  What is a Transport Layer Security Protocol (TLS) and why Should we Update it to the Latest Release?

Ans3. Transfer Layer Security Protocol is an encryption protocol that protects the data which is transferred through a network by digital devices like a computer or a mobile phone. Updating it enhances the security of the data you sent over these networks.